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Hello, and thank you for your interest in Sao Kim Branding’s services. Visit our website at https://demo.saokim.com.vn/saokim (website)

to explore our comprehensive brand-building solutions, including strategic consulting, brand identity design, and brand communication.

To date, Sao Kim Branding has established itself as a trusted brand, serving 10,000+ clients across various industries. Our website displays a link to this Privacy Policy, which also applies to all written and direct communications (via Zalo, Messenger, Gmail, and phone).

This Privacy Policy explains the information we collect through our website and services, how we use this information, and the measures we take to protect it. By accessing our website or using our services, you agree to the privacy practices described in this policy.

This policy is incorporated into and governed by our Terms of Service for businesses. Any capitalized terms used but not defined in this policy shall have the meanings as stated in Sao Kim’s Terms of Service.

1. Definition

“Customer” refers to any general client of Sao Kim Branding JSC.

“Personal Data” means any information related to an identified or identifiable individual.

“User” refers to an employee, agent, or representative of a Customer who primarily interacts with Sao Kim for consultation and service usage.

“Visitor” refers to an individual who is not a User, accessing the public areas of the website without engaging in consultation or service-related interactions.

2. Information collected by Sao Kim on the website

We collect various types of information when Visitors submit consultation requests through our website. The legal basis for processing Personal Data is primarily to deliver services as stated in Sao Kim Branding’s Terms of Service and to act in Sao Kim Branding’s legitimate interests, as explained further in the “HOW WE USE COLLECTED INFORMATION” section of this policy. In cases where consent is required, we will obtain it in advance.

2.1 Information Provided by Users

When a Customer agrees to use Sao Kim Branding’s services, they may provide, and we may collect, Personal Data. Examples of Personal Data include name, email address, mailing address, phone number, and job title. It also includes other details such as geographical location, when linked to a specific individual. Customers may provide Personal Data in various ways through communication channels, such as when they request a consultation, agree to use our services, or interact with website features like contact forms.

2.2 Automatically Collected Information

When Users or Visitors access or interact with our services, we may automatically record certain information from their devices using various technologies, including cookies. This automatically collected information may include IP addresses, device identifiers, browser types, the web pages visited immediately before or after accessing our website, and specific content viewed or interacted with on our website. Additionally, we may collect data related to User interactions with emails, such as whether Visitors or Users open, click, or engage with content. This data is collected from all Users and Visitors to enhance the overall experience.

3. How Sao Kim uses collected information

We use the information we collect in various ways to understand our Customers and Visitors better and to operate our business effectively, including the following:

3.1 Operations

We use information-excluding Customer Data-to operate, maintain, enhance, and deliver all website features. This includes providing services and information requested by customers, responding to inquiries, and offering support for users and customers who require our services. We process Customer Data only according to the instructions provided by the Customer or the applicable User.

3.2 Improvements

We analyze usage trends and customer preferences to enhance our services, develop new products, and improve user experience on our website. If this requires processing Customer Data, the data will be used only in anonymized or aggregated form.

3.3 Communications

We may use a User’s email address or other contact information—excluding Customer Data—for administrative purposes, such as customer service, handling intellectual property or privacy violations, and resolving defamation concerns related to Customer Data or Personal Data provided by customers when using our services. We may also send updates on promotions, events, and new products or services offered by us or our partners. You can opt out of receiving promotional emails at any time.

3.4 Cookies & Tracking Technologies

We use automatically collected information and other data gathered through the Services via cookies and similar technologies to:

(1) Deliver personalized ads, content, and relevant information.
(2) Track and analyze website performance to enhance user experience.
(3) Monitor aggregated website usage metrics, such as total visitors and pages viewed.
(4) Track form submissions, content interactions, and accessed materials by Visitors and Users on the Sao Kim Branding website.

For more details on cookies, visit: http://www.allaboutcookies.org

3.5 Analytics

We use Google Analytics to measure website access and traffic and to generate user navigation reports for website administration. Google operates independently from us and has its own privacy policy, which you can review. Google may use collected data to evaluate User and Visitor activity on our website. For more details, see Google Analytics’ Privacy and Data Sharing Policy.

We take protective measures to safeguard technical data collected via Google Analytics. This data is used only as necessary for technical troubleshooting, website administration, and analyzing Visitor preferences, and is not personally identifiable. We do not use this data to identify Visitors or Users.

4. Information policy

Unless otherwise stated in this policy, we do not disclose Customer Data collected or stored in our system to third parties without the consent of the Visitor or Customer. However, we may share information with third parties if you grant permission or under the following circumstances:

4.1 Authorized users within your company

If a newly authorized representative replaces a previous contact person due to internal company changes, we may disclose relevant information after confirmation from both parties involved in the transition.

4.2 Service providers

We collaborate with third-party service providers for website management, application development, hosting, maintenance, and other services. These third parties may access or process Customer Data as part of their service delivery. However, we limit the information shared to only what is necessary, and our contracts require them to maintain strict confidentiality.

4.3 Non-personal identifiable information

We may share automatically collected, aggregated, or non-personally identifiable information with third parties for purposes such as:
(1) Fulfilling regulatory reporting obligations.
(2) Business or marketing initiatives.
(3) Helping third parties analyze user preferences, behaviors, and interactions with specific programs, content, services, or features on Sao Kim’s website and platform. These disclosures remain subject to the additional restrictions on User Data usage outlined in this Privacy Policy.

4.4 Legal compliance, law enforcement, and regulatory obligations

We may disclose Customer Data or other information if required by law, or if we believe in good faith that such action is necessary to comply with applicable laws, court orders, subpoenas, or legitimate government requests, or to cooperate with law enforcement agencies or other governmental authorities.

Additionally, we reserve the right to disclose Customer Data or other information if we believe, in good faith, that it is appropriate or necessary to:
(1) Prevent legal liability.
(2) Protect ourselves or others from fraud, abuse, or illegal activities.
(3) Investigate and defend against third-party claims or allegations.
(4) Safeguard the security and integrity of our services, infrastructure, and systems.
(5) Protect our assets, legal rights, enforce our contracts, or ensure the safety of individuals and organizations.

5. Data security

We adhere to industry-standard security protocols to protect the information transmitted to us, both during transmission and upon receipt. We implement appropriate administrative, technical, and physical safeguards to protect Customer Data from accidental or unlawful destruction, accidental loss, unauthorized modification, disclosure, or access, misuse, and any other form of unlawful processing of the Personal Data in our possession.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee the absolute security of any information transmitted to us or stored on our website, and you acknowledge any associated risks. Additionally, we cannot ensure that this information will not be accessed, disclosed, altered, or destroyed due to a breach of our physical, technical, or administrative safeguards. If you believe your account data has been compromised, please contact us immediately through the official communication channels provided on our website.

If we detect a security breach, we will notify you and the relevant authorities in accordance with applicable laws.

6. Your rights and choices

Access Your Personal Data: You have the right to request information about how your Personal Data is processed and to access the data we hold about you.

Request Corrections: You may request corrections to any inaccurate or incomplete Personal Data by notifying us via email.

Request Data Deletion: You have the right to request that we delete your Personal Data if it is inaccurate or incomplete. However, in some cases, we may be legally obligated to retain certain data despite your request.

Object to Processing: You may object to or request restrictions on the processing of your Personal Data in certain situations. However, there may be instances where we lawfully deny such requests.

Opt Out of Marketing Communications: You may instruct us at any time not to process your Personal Data for marketing purposes.

Withdraw Consent: You may withdraw your consent under this Privacy Policy at any time by sending a request via email.

Conditions for Data Retention: Your Personal Data will only be retained when:

You have provided explicit consent.
Retention is necessary for legal claims to protect the rights of an individual or legal entity or for the public interest.
Right to File a Complaint: You have the right to file a complaint with the relevant supervisory authority regarding the processing of your Personal Data.

7. Policy updates and changes

Please review this page periodically for any updates to this Privacy Policy, as we may modify it from time to time. If we make changes, we will update the policy on our website, indicate the latest modification date, and comply with applicable laws. Your continued use of our website after the revised policy takes effect constitutes your acknowledgment, understanding, and acceptance of the current version.

8. How to contact us

For any questions or comments regarding this Privacy Policy, your Personal Data, our data usage and disclosure practices, or your privacy choices, please contact Sao Kim Branding via: info@demo.saokim.com.vn or hotline 0964 699 499.

Total branding

Logo design

Brand naming

Slogan creation

Mascot design

Brand identity

Office branding

Retail branding

Rebranding

Mobile app development

AI Chatbot system

Email marketing system

Zalo Mini App

CDP system

CRM system

Data Analytics

Affiliate system

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