{"id":6661,"date":"2021-06-29T11:37:52","date_gmt":"2021-06-29T11:37:52","guid":{"rendered":"https:\/\/www.saokim.com.vn\/en\/?p=6661"},"modified":"2023-01-03T14:43:37","modified_gmt":"2023-01-03T07:43:37","slug":"phuong-phap-nghien-cuu-khach-hang","status":"publish","type":"post","link":"https:\/\/www.saokim.com.vn\/en\/cam-nang\/phuong-phap-nghien-cuu-khach-hang\/","title":{"rendered":"5 Ph\u01b0\u01a1ng ph\u00e1p Nghi\u00ean c\u1ee9u Kh\u00e1ch h\u00e0ng"},"content":{"rendered":"\n<p>B\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o c\u0169ng c\u1ea7n <strong>nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng<\/strong>. Nghi\u00ean c\u1ee9u k\u1ef9 c\u00e0ng \u0111\u1ec3 hi\u1ec3u s\u00e2u s\u1eafc v\u1ec1 \u0111\u1ed9ng c\u01a1, h\u00e0nh vi v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 kh\u00e1ch h\u00e0ng ti\u00eam n\u0103ng c\u1ee7a b\u1ea1n \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t, t\u1eeb \u0111\u00f3 t\u00ecm ra c\u01a1 h\u1ed9i t\u0103ng tr\u01b0\u1edfng kinh doanh.<\/p>\n\n\n\n<p>B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p, b\u1ea1n s\u1ebd t\u00ecm ra \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n l\u00e0 ai? M\u00f4 t\u1ea3 \u0111\u01b0\u1ee3c t\u00ednh c\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m ph\u1ed5 bi\u1ebfn c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<p>M\u1ecdi n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n c\u1ea7n h\u01b0\u1edbng t\u1edbi ph\u1ee5c v\u1ee5 nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y v\u00e0 do \u0111\u00f3, suy ng\u01b0\u1ee3c l\u1ea1i:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\"><strong>M\u1ecdi k\u1ebf ho\u1ea1ch marketing, truy\u1ec1n th\u00f4ng c\u1ee7a b\u1ea1n ph\u1ea3i \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean \u0111\u1eb7c \u0111i\u1ec3m t\u00ednh c\u00e1ch c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u0110\u00f3 th\u1ef1c s\u1ef1 l\u00e0 ch\u00eca kh\u00f3a t\u0103ng tr\u01b0\u1edfng.<\/p>\n\n\n\n<p>Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng gi\u00fap chi\u1ebfn d\u1ecbch marketing c\u1ee7a b\u1ea1n t\u1eadp trung h\u01a1n, v\u00ec th\u1ebf ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p h\u01a1n \u2014 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed trong khi t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<p>\u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0?<\/p>\n\n\n\n<p>L\u1ee3i nhu\u1eadn t\u0103ng. Trong khi t\u1ef7 l\u1ec7 chi ph\u00ed gi\u1ea3m.<\/p>\n\n\n\n<p>\u0110\u00e2y l\u00e0 th\u1ee9 m\u00e0 t\u00f4i ngh\u0129 b\u1ea5t k\u1ef3 ch\u1ee7 doanh nghi\u1ec7p n\u00e0o c\u0169ng mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c. Nh\u1ea5t l\u00e0 trong b\u1ed1i c\u1ea3nh kinh doanh kh\u00f3 kh\u0103n nh\u01b0 th\u1ebf n\u00e0y.<\/p>\n\n\n\n<p>V\u00e2ng, kh\u00f4ng \u0111\u1ec3 b\u1ea1n ch\u1edd l\u00e2u n\u1eefa.<\/p>\n\n\n\n<p>H\u00e3y \u0111\u1ebfn ngay v\u1edbi ph\u1ea7n ti\u1ebfp theo.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\"><strong>1. N\u00ean s\u1eed d\u1ee5ng Ph\u01b0\u01a1ng ph\u00e1p Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng n\u00e0o?<\/strong><\/h2>\n\n\n\n<p>L\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean quan tr\u1ecdng trong b\u1ea5t k\u1ef3 qu\u00e1 tr\u00ecnh nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng n\u00e0o.<\/p>\n\n\n\n<p>Kh\u00f4ng c\u00f3 ph\u01b0\u01a1ng ph\u00e1p n\u00e0o t\u1ed1t nh\u1ea5t. Ch\u1ec9 c\u00f3 ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t.<\/p>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p t\u00f4i \u00e1p d\u1ee5ng \u0111\u00fang nh\u01b0ng trong ng\u00e0nh c\u1ee7a b\u1ea1n ch\u01b0a ch\u1eafc \u0111\u00e3 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng.<\/p>\n\n\n\n<p>Vi\u1ec7c c\u1ee7a b\u1ea1n l\u00e0 bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n th\u1eed nghi\u1ec7m.<\/p>\n\n\n\n<p>C\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi ng\u00e0nh h\u00e0ng, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n s\u1ebd gi\u00fap b\u1ea1n thu th\u1eadp \u0111\u01b0\u1ee3c nh\u1eefng d\u1eef li\u1ec7u qu\u00fd gi\u00e1, cho b\u1ea1n s\u1ee9c m\u1ea1nh \u0111\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang.png\" alt=\"5 Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng\" class=\"wp-image-6708\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1eed nghi\u1ec7m \u0111\u1ec3 gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c c\u01a1 s\u1edf \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh th\u00f4ng minh h\u01a1n.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" style=\"font-size:24px\"><strong>Ph\u01b0\u01a1ng ph\u00e1p #1: Ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-1-phong-van-khach-hang.png\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng #1: Ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng\" class=\"wp-image-6722\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-1-phong-van-khach-hang.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-1-phong-van-khach-hang-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-1-phong-van-khach-hang-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p <strong>Ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ea7u ti\u00ean trong nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng. N\u00f3 n\u1ec1n t\u1ea3ng c\u1ee7a nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh.<\/p>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ti\u1ebft l\u1ed9 nh\u1eadn th\u1ee9c, ni\u1ec1m tin v\u00e0 \u0111\u1ed9ng c\u01a1 c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c cu\u1ed9c trao \u0111\u1ed5i k\u1ef9 c\u00e0ng.<\/p>\n\n\n\n<p>Th\u1ef1c t\u1ebf l\u00e0, m\u1ecdi ng\u01b0\u1eddi th\u00edch \u0111\u01b0\u1ee3c l\u1eafng nghe \u2014 \u0111\u00f3 l\u00e0 b\u1ea3n ch\u1ea5t c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n\n\n\n<p>C\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n cho ph\u00e9p b\u1ea1n t\u1eadn d\u1ee5ng th\u1ef1c t\u1ebf n\u00e0y \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u ng\u01b0\u1eddi d\u00f9ng m\u1ed9t c\u00e1ch s\u00e2u s\u1eafc h\u01a1n..<\/p>\n\n\n\n<p>T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c gi\u1ea3 thuy\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, sau \u0111\u00f3 c\u00f3 c\u01a1 s\u1edf \u0111\u1ec3 ti\u1ebfn h\u00e0nh ki\u1ec3m tra b\u1eb1ng nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng c\u00f3 ph\u1ea1m vi r\u1ed9ng h\u01a1n.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>&gt; T\u00ecm hi\u1ec3u k\u1ef9 h\u01a1n v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p <a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/phong-van-khach-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng<\/strong><\/a> \u0111\u1ec3 bi\u1ebft c\u00e1ch tri\u1ec3n khai nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/em><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" style=\"font-size:24px\"><strong>Ph\u01b0\u01a1ng ph\u00e1p #2: Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-2-khao-sat-khach-hang.png\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng #2: Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng\" class=\"wp-image-6723\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-2-khao-sat-khach-hang.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-2-khao-sat-khach-hang-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-2-khao-sat-khach-hang-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>Trong khi ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng t\u1ea1o n\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh, ph\u01b0\u01a1ng ph\u00e1p <strong>kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 x\u01b0\u01a1ng s\u1ed1ng c\u1ee7a nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng.<\/p>\n\n\n\n<p>Nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin th\u1ed1ng k\u00ea t\u1eeb nhi\u1ec1u ng\u01b0\u1eddi tham gia h\u01a1n.<\/p>\n\n\n\n<p>Kh\u1ea3o s\u00e1t ng\u01b0\u1eddi d\u00f9ng cho ph\u00e9p b\u1ea1n h\u1ecfi c\u00e1c c\u00e2u h\u1ecfi (t\u01b0\u01a1ng t\u1ef1 ph\u1ecfng v\u1ea5n kh\u00e1ch h\u00e0ng) tr\u00ean m\u1ed9t l\u01b0\u1ee3ng m\u1eabu l\u1edbn.<\/p>\n\n\n\n<p>M\u1eabu n\u00e0y c\u1ea7n ph\u1ea3i \u0111\u1ea1i di\u1ec7n cho nh\u00e2n kh\u1ea9u h\u1ecdc bao tr\u00f9m th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau \u0111\u1ec3 nh\u1eefng th\u00f4ng tin thu th\u1eadp \u0111\u01b0\u1ee3c c\u00f3 th\u1ec3 \u0111\u1ea1i di\u1ec7n cho to\u00e0n b\u1ed9 \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c b\u1ea3n kh\u1ea3o s\u00e1t offline, ho\u1eb7c c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng <a href=\"https:\/\/www.google.com\/intl\/vi_VN\/forms\/about\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Google Form<\/strong><\/a>, <a href=\"https:\/\/www.surveymonkey.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>Serveymonkey<\/strong><\/a> \u0111\u1ec3 kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng online.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" style=\"font-size:24px\"><strong>Ph\u01b0\u01a1ng ph\u00e1p #3: Nh\u00f3m ti\u00eau \u0111i\u1ec3m<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-3-nhom-tieu-diem.png\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng #3: Nh\u00f3m ti\u00eau \u0111i\u1ec3m\" class=\"wp-image-6724\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-3-nhom-tieu-diem.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-3-nhom-tieu-diem-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-3-nhom-tieu-diem-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p <strong>nh\u00f3m ti\u00eau \u0111i\u1ec3m<\/strong> l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh cho ph\u00e9p b\u1ea1n \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi cho m\u1ed9t nh\u00f3m nh\u1ecf ng\u01b0\u1eddi tham gia, thay v\u00ec ph\u1ecfng v\u1ea5n 1-1.<\/p>\n\n\n\n<p>C\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn nh\u00f3m n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft b\u1edfi m\u1ed9t tr\u01b0\u1edfng nh\u00f3m v\u00e0 nh\u1eefng ng\u01b0\u1eddi tham gia c\u00f3 chung m\u1ed9t s\u1ed1 \u0111\u1eb7c \u0111i\u1ec3m n\u00e0o \u0111\u00f3 (ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1ed9t nh\u00f3m ph\u1ee5 n\u1eef l\u00e0 nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng \u1edf \u0111\u1ed9 tu\u1ed5i 30).<\/p>\n\n\n\n<p>C\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c t\u1ed1t c\u00f3 th\u1ec3 g\u1ee3i ra nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc, c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng b\u1ea1n nh\u1eafm t\u1edbi.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" style=\"font-size:24px\"><strong>Ph\u01b0\u01a1ng ph\u00e1p #4: D\u00e2n t\u1ed9c h\u1ecdc<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-4-dan-toc-hoc.png\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng #4: D\u00e2n t\u1ed9c h\u1ecdc\" class=\"wp-image-6725\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-4-dan-toc-hoc.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-4-dan-toc-hoc-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-4-dan-toc-hoc-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>Nghi\u00ean c\u1ee9u <strong>d\u00e2n t\u1ed9c h\u1ecdc<\/strong> l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn trong \u200b\u200bx\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 marketing.<\/p>\n\n\n\n<p>D\u00e2n t\u1ed9c h\u1ecdc bao g\u1ed3m c\u00e1c quan s\u00e1t v\u1ec1 h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y \u2014 trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, gia \u0111\u00ecnh ho\u1eb7c mua s\u1eafm.<\/p>\n\n\n\n<p>B\u1eb1ng c\u00e1ch \u0111\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng trong m\u00f4i tr\u01b0\u1eddng \u201ct\u1ef1 nhi\u00ean\u201d, d\u00e2n t\u1ed9c h\u1ecdc mang l\u1ea1i nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 c\u00e1c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5.<\/p>\n\n\n\n<p>\u0110\u00f3 c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ch\u1ea1m c\u00f3 xung \u0111\u1ed9t v\u00e0 c\u1ea3i thi\u1ec7n t\u1ed5ng th\u1ec3 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, gia t\u0103ng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>&gt; N\u1ebfu b\u1ea1n \u0111ang mu\u1ed1n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng c\u1ee7a b\u1ea1n hi\u1ec7u qu\u1ea3 h\u01a1n, h\u00e3y \u0111\u0103ng k\u00fd ngay d\u1ecbch v\u1ee5 <a href=\"https:\/\/www.saokim.com.vn\/en\/dich-vu\/tu-van-truyen-thong-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>t\u01b0 v\u1ea5n truy\u1ec1n th\u00f4ng<\/strong><\/a> c\u1ee7a Sao Kim, ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 b\u1ea1n ngay t\u1eeb b\u01b0\u1edbc nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng \u0111\u1ebfn tri\u1ec3n khai chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng.<\/em><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" style=\"font-size:24px\"><strong>Ph\u01b0\u01a1ng Ph\u00e1p #5: Kh\u1ea3o s\u00e1t th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-5-khao-sat-thuong-hieu.png\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng #5: Kh\u1ea3o s\u00e1t th\u01b0\u01a1ng hi\u1ec7u\" class=\"wp-image-6726\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-5-khao-sat-thuong-hieu.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-5-khao-sat-thuong-hieu-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/06\/phuong-phap-nghien-cuu-khach-hang-5-khao-sat-thuong-hieu-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p <strong>Kh\u1ea3o s\u00e1t th\u01b0\u01a1ng hi\u1ec7u<\/strong> c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cKh\u1ea3o s\u00e1t c\u1ea3m nh\u1eadn v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u\u201d.<\/p>\n\n\n\n<p>Kh\u1ea3o s\u00e1t v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u gi\u00fap b\u1ea1n hi\u1ec3u c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 \/ ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn ra sao.<\/p>\n\n\n\n<p><em>NOTE: Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng \u0111\u00fang \u0111\u1eafn, c\u0169ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf th\u01b0\u01a1ng hi\u1ec7u ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau.<\/em><\/p>\n\n\n<span style=\"--tl-form-height-m:523.594px;--tl-form-height-t:638.969px;--tl-form-height-d:638.969px;\" class=\"tl-placeholder-f-type-shortcode_38565 tl-preload-form\"><span><\/span><\/span>\n\n\n<p>Th\u00f4ng tin chi ti\u1ebft thu \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t th\u01b0\u01a1ng hi\u1ec7u cung c\u1ea5p cho b\u1ea1n \u00fd t\u01b0\u1edfng t\u1ed1t h\u01a1n v\u1ec1 c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n \u0111ang ho\u1ea1t \u0111\u1ed9ng trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh.<\/p>\n\n\n\n<p>T\u1ed1t nh\u1ea5t, cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n n\u00ean \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 b\u1ed1n y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi sau:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:18px\"><li>Nh\u1eadn th\u1ee9c: Nh\u1eefng \u00fd t\u01b0\u1edfng n\u00e0o m\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi kh\u1ea3o s\u00e1t li\u00ean k\u1ebft v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n?<\/li><\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:18px\"><li>C\u1ea3m x\u00fac: Ng\u01b0\u1eddi tr\u1ea3 l\u1eddi c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n?<\/li><\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:18px\"><li>Ng\u00f4n ng\u1eef: Ng\u01b0\u1eddi tr\u1ea3 l\u1eddi n\u00f3i v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o? (H\u1ecd s\u1ebd m\u00f4 t\u1ea3 n\u00f3 cho ng\u01b0\u1eddi kh\u00e1c nh\u01b0 th\u1ebf n\u00e0o?)<\/li><\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:18px\"><li>H\u00e0nh \u0111\u1ed9ng: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi t\u01b0\u01a1ng t\u00e1c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n?<\/li><\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Kh\u1ea3o s\u00e1t th\u01b0\u01a1ng hi\u1ec7u cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin chi ti\u1ebft v\u1ec1 s\u1ee9c m\u1ea1nh c\u1ee7a c\u00e1c n\u1ed7 l\u1ef1c ti\u1ebfp th\u1ecb v\u00e0 li\u1ec7u tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e2u chuy\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n hay kh\u00f4ng.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u0110\u0103ng k\u00fd \u0111\u1ec3 nh\u1eadn nh\u1eefng n\u1ed9i dung hay nh\u1ea5t, m\u1edbi nh\u1ea5t v\u1ec1 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p t\u1eeb Sao Kim Branding<\/strong><\/p>\n\n\n\n<div class=\"tnp tnp-subscription\">\n<form method=\"post\" action=\"https:\/\/www.saokim.com.vn\/en\/?na=s\" target=\"_blank\">\n\n<input type=\"hidden\" name=\"nlang\" value=\"\"><div class=\"tnp-field tnp-field-firstname\"><label for=\"tnp-1\">T\u00ean<\/label>\n<input class=\"tnp-name\" type=\"text\" name=\"nn\" id=\"tnp-1\" value=\"\" required=\"\"><\/div>\n<div class=\"tnp-field tnp-field-email\"><label for=\"tnp-2\">Email<\/label>\n<input class=\"tnp-email\" type=\"email\" name=\"ne\" id=\"tnp-2\" value=\"\" required=\"\"><\/div>\n<div class=\"tnp-field tnp-field-button\"><input class=\"tnp-submit\" type=\"submit\" value=\"\u0110\u0103ng k\u00fd nh\u1eadn th\u00f4ng tin\">\n<\/div>\n<\/form>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\"><strong>T\u00f3m l\u1ea1i v\u1ec1 Nghi\u00ean c\u1ee9u Kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang-muc-tieu.png\" alt=\"Ch\u00e2n dung kh\u00e1ch h\u00e0ng\" class=\"wp-image-6827\" title=\"V\u00ed d\u1ee5 b\u1ea3n ch\u00e2n dung kh\u00e1ch h\u00e0ng\" srcset=\"https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang-muc-tieu.png 1200w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang-muc-tieu-300x157.png 300w, https:\/\/www.saokim.com.vn\/en\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang-muc-tieu-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>V\u00ed d\u1ee5 b\u1ea3n ch\u00e2n dung kh\u00e1ch h\u00e0ng<\/em><\/p>\n\n\n\n<p>\u00c1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p <strong>Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng<\/strong> gi\u00fap b\u1ea1n hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1edbi th\u00f4ng tin \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u ph\u00e1t tri\u1ec3n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c kinh doanh v\u00e0 marketing mang l\u1ea1i hi\u1ec7u qu\u1ea3 cao.<\/p>\n\n\n\n<p>M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c, v\u00e0 t\u1ea5t nhi\u00ean, th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu v\u00e0 l\u1ee3i nhu\u1eadn.<\/p>\n\n\n\n<p>Tuy nhi\u00ean, h\u00e3y nh\u1edb l\u00e0, nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 n\u1ed7 l\u1ef1c m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u. N\u00f3 ph\u1ea3i l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c marketing &#8211; truy\u1ec1n th\u00f4ng v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u li\u00ean t\u1ee5c c\u1ee7a b\u1ea1n v\u00e0 th\u1eadm ch\u00ed \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<p>Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng l\u00e0 c\u00f4ng vi\u1ec7c c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n th\u01b0\u1eddng xuy\u00ean v\u00e0 \u0111\u1ecbnh k\u1ef3 (n\u1ebfu c\u00f3 \u0111i\u1ec1u ki\u1ec7n)<\/p>\n\n\n\n<p>T\u00f3m l\u1ea1i, <strong>Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng<\/strong> c\u1ee7a b\u1ea1n \u0111\u1ec3 hi\u1ec3u \u0111i\u1ec1u g\u00ec bu\u1ed9c h\u1ecd ph\u1ea3i h\u00e0nh \u0111\u1ed9ng s\u1ebd gi\u00fap vi\u1ec7c ti\u1ebfp c\u1eadn v\u00e0 k\u1ebft n\u1ed1i v\u1edbi h\u1ecd d\u1ec5 d\u00e0ng h\u01a1n nhi\u1ec1u.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u0110\u1ecdc th\u00eam:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>5 B\u01b0\u1edbc&nbsp;<a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/nghien-cuu-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>nghi\u00ean c\u1ee9u th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/a><\/li><li><a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/lua-chon-chien-luoc-dinh-vi-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Ch\u1ecdn chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u n\u00e0o ph\u00f9 h\u1ee3p?<\/strong><\/a><\/li><li>Th\u1ebf n\u00e0o l\u00e0&nbsp;<a href=\"https:\/\/www.saokim.com.vn\/en\/blog\/xay-dung-thuong-hieu\/the-nao-la-chien-luoc-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/a>?<\/li><li><a href=\"https:\/\/www.saokim.com.vn\/en\/blog\/xay-dung-thuong-hieu\/tinh-cach-thuong-hieu-la-gi-lam-the-nao-de-xac-dinh-tinh-cach-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>T\u00ednh c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u l\u00e0 g\u00ec?<\/strong><\/a><\/li><li><a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/hinh-mau-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>H\u00ecnh m\u1eabu th\u01b0\u01a1ng hi\u1ec7u l\u00e0 g\u00ec?<\/strong><\/a><\/li><li><a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/kien-truc-thuong-hieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Ki\u1ebfn tr\u00fac th\u01b0\u01a1ng hi\u1ec7u l\u00e0 g\u00ec?<\/strong><\/a><\/li><\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Follow c\u00e1c b\u00e0i vi\u1ebft ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a Sao Kim t\u1ea1i:&nbsp;<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.saokim.com.vn\/en\/blog\/\"><strong>Blog Sao Kim<\/strong><\/a>,&nbsp;<a href=\"https:\/\/www.saokim.com.vn\/en\/cam-nang\/\"><strong>C\u1ea9m Nang Sao Kim<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<p><strong>Facebook:<\/strong>&nbsp;<a href=\"https:\/\/www.facebook.com\/saokimbranding\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Sao Kim Branding<\/strong><\/a><\/p>\n\n\n\n<p><strong>Case study Behance<\/strong>:&nbsp;<a href=\"https:\/\/www.behance.net\/saokimbranding\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Sao Kim Branding<\/strong><\/a><\/p>\n\n\n\n<p>#SaoKim #SaoKimBranding #NghienCuuKhachHang<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e2y l\u00e0 5 ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1eed nghi\u1ec7m \u0111\u1ec3 gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c c\u01a1 s\u1edf \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh th\u00f4ng minh h\u01a1n.<\/p>\n","protected":false},"author":28,"featured_media":6708,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[195],"tags":[],"class_list":["post-6661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cam-nang"],"acf":[],"views":5306,"_links":{"self":[{"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/posts\/6661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/comments?post=6661"}],"version-history":[{"count":0,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/posts\/6661\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/media\/6708"}],"wp:attachment":[{"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/media?parent=6661"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/categories?post=6661"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saokim.com.vn\/en\/wp-json\/wp\/v2\/tags?post=6661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}